Frequently Asked Questions
Welcome to our FAQ page! Have questions? You're in the right place. Here, we've compiled a list of frequently asked questions about our store to make your shopping experience smoother. From shipping inquiries to order tracking, we've got you covered. Take a look at our FAQs to learn more about our shipping process and how to track your order. If you can't find the answer you're looking for, feel free to reach out to our customer support team for further assistance. Let's make sure your shopping experience with us is a breeze!
1. When will I receive my order?
After placing your order, a confirmation email will be sent to you containing all the necessary information about your order and the shipping method you have chosen. The estimated time of arrival (ETA) will be provided on the order confirmation page, taking into account the transit times associated with your selected shipping method. It is important to note that this time frame applies to orders placed within the continental United States and excludes Alaska and Hawaii.
2. Can I cancel my order?
Once you have placed your order, we will promptly begin working on it. If you wish to cancel your order, please get in touch with us.
3. How much will shipping cost?
Shipping costs differ depending on your chosen shipping method and where the package is being sent. For the most precise shipping costs, please proceed to the checkout. Additionally, we offer free shipping regardless of the order value. If you select this option, your order will be shipped via USPS Parcel Select Ground and will typically arrive within 3-8 business days.
4. Can I track my order?
You have the option to monitor your order at any time through the Order Tracker found on our website menu. A tracking number will be furnished once your order is dispatched. We suggest signing up for SMS alerts to receive notifications on your phone. Notifications will also be sent via email. If you cannot locate your order number, please contact us